Support

General information

How to replace the seal?
Replacing a seal is very easy and should only take 1 minute to achieve,  Check out this 'Unboxing Video' which shows the changing of the seal in...
Fri, 29 Jul, 2022 at 2:44 PM
Do you require a smooth surface?
The smoother the surface the better the seal will connect with surface, we recommend to make it as smooth as possible.
Tue, 12 Oct, 2021 at 1:48 PM
My ground is not completely flat, will the barrier work?
The seals will provide the best protection when installed on a flat smooth surface, but they will also work if the surface is not completely smooth (within ...
Tue, 12 Oct, 2021 at 1:57 PM
How long can you leave a barrier installed?
While there are no guarantees, A well maintained barrier, using one unit of pressure,(just before green) , has the possibility of lasting weeks or even mont...
Tue, 16 Nov, 2021 at 2:30 PM
How do I install the Dam easy flood barrier?
We find it's best to watch a video and get a more visual understanding how the Dam Easy should be installed Please click on image for video ...
Fri, 29 Jul, 2022 at 2:46 PM
How do I install the extension pole?
Please click on the Image above for video link
Wed, 17 Nov, 2021 at 12:17 PM
How do I install a security cover?
Please click on the image above for a video link
Wed, 17 Nov, 2021 at 12:21 PM
Can the barriers be stolen/removed without my will?
Yes, if you're in a busy neighbourhood, we recommend the security cover to prevent theft and tampering.
Wed, 17 Nov, 2021 at 12:22 PM
How do I replace a seal?
Please click on the Image above for a video link
Wed, 17 Nov, 2021 at 12:23 PM
How do I use a Patchit, Can the Patchit be re-used?
After opening the Patchit packaging take 1 strip of the Patchit in your hands and role into a swill role/hotdog shaped object, After rolling Patchit place ...
Fri, 29 Jul, 2022 at 2:48 PM